Yesterday myself and Nikki Woolf (CGDT Greener ColGlen admin and communications officer as well as KCFC Forest Operations Administrator) attended James Hilder’s inspirational and really-very-useful seminar on conflict resolution held by the Community Woodlands Association in Ardfern.
Some real nuggets came up and some hugely useful processes, all of which I hope we can implement at CGDT. Preparation was the one which came up again and again – the best way to deal with destructive conflict is to prepare yourself and your organisation so that it doesn’t happen. Communicate well, and much of the angst of conflict is obviated – and if there is conflict, it is a useful, thought-provoking, solutions-oriented, issue-based process.
Thanks James, great day!